Resolving Messenger Sign-in Error Code 800702e4

If you are getting the error code 800702e4, that can be related to an Instant Messaging blocker in your antivirus software. Max Messenger has done some research and found notes that with the one or other antivirus program, you have to white-list Windows Live Messenger for it to work properly.

Thus, try opening your antivirus software preferences and look through its options to find a list of programs where you can add Windows Live Messenger.

If you have any further tips for specific antivirus programs, please leave a comment. Best thanks!

Solving Messenger Error Code 80072ee7

Are you trying to sign in to Messenger, but all you see is error code 80072ee7? Here’s a possible solution for you.

• Click Start, All Programs, Accessories.
• Right-click the entry Command Prompt, and choose Run as administrator from the appearing context menu.
• When Windows asks for your consent, click Continue.
• Type the following line, and press Enter:
  ipconfig /release
• Type the following line, and press Enter:
  ipconfig /renew
• Close the window.
• Retry to sign in to Messenger.

If this does not solve your problem with Messenger error code 80072ee7, please contact http://support.live.com/ for further assistance.

Download Fails With Messenger Error Code 80190194

If you cannot download Messenger and you get error code 80190194 instead, please retry downloading Messenger later. In this case, the error is server-side and not caused by you.

If the download still fails on the next day, please contact the free support at https://support.live.com/.

Fix Messenger Sign-in Error 80048821

Windows Live Messenger could not sign you in because the Windows Live ID does not exist or is incorrect. If you have forgotten your password, click Forgot your password? at the bottom of the main Messenger window.

You cannot sign in to Messenger because all you see when you try to sign in is the error code 80048821? You can resolve this issue by resetting the stored sign-in data. Have a look at the steps.

• Browse to https://account.live.com/.
• Click on the link Sign in with different account.
• Enter your Windows Live ID, that is, the address you are using to sign in to Messenger, and the corresponding password.
• Click Sign in to check if you are able to sign in correctly.
• If it doesn’t work, try to reset your password. That works like this:
  • Browse to https://account.live.com/.
  • Click on Sign in with different account.
  • Enter your Windows Live ID, then click Forgot your password?.
  • A wizard appears. Follow its steps to reset your password.
  • If you need help with resetting your password because you have forgotten the secret question and its answer, or the alternative e-mail address, please contact the Windows Live ID support by browsing to http://support.live.com/ and choosing Windows Live ID.
  • After you have reset your password successfully, go to the next step described here.
• After you have succeeded to sign in to your account, remove the stored sign-in information, and enter them again. Do this:
  • In the Windows Live Messenger sign-in window, open the e-mail dropdown and click your Windows Live ID (Messenger address). When you clicked it, click the small arrow next to the status selector, and choose Forget me.
  • Now enter your e-mail address and its password.
  • Check the two checkboxes Remember me and Remember my password.
  • Click Sign in and check if that works now.
• If you still cannot sign in to Messenger, please contact the Windows Live support at http://support.live.com/ and tell them you have already done the above steps.

Resolving Messenger Error Code 80048103

You keep getting error code 80048103 when you try to sign in to Messenger? This might be caused by your nVidia firewall.

1. Thus, open your Control Panel, and look for the place where to uninstall programs.
2. In the list, find “Nvidia Network Access Manager” and uninstall it.
3. Reboot your computer and retry to sign in to Windows Live Messenger.

Be sure that you still have a firewall. You can simply use Windows Firewall, located in the Control Panel as well.

Solving Sign-in Messenger Error Code 81000306

Some of you have problems while trying to sign in to Messenger, receiving error code 81000306. Let’s take a look at the solution.

• Open the Messenger status website at http://status.messenger.msn.com/Status.aspx . If you see a green check there, that means that the Messenger service is running, and you can continue with the next step. If the service is not running properly, check back later, until it is running. Continue with the next step then.
• Delete the Windows Live Messenger proxy settings.
  • Start Messenger.
  • Open the menu next to your display name, and click Options.
  • In the left column, choose Connection.
  • At Connection settings, click the button Advanced settings.
  • Delete the SOCKS entries.
  • Click OK, then again OK.
  • After you have deleted the proxy settings, retry to sign in to Messenger. If it still doesn’t work, continue with the next step.
• If you are using Windows Vista, disable the auto-tuning feature.
  • Click Start, All Programs, Accessories.
  • Right-click the entry Command Prompt, and choose Run as administrator.
  • When Windows prompts for your consent, click Continue.
  • Now enter the following line in the command prompt, and press Enter:
    netsh interface tcp set global autotuninglevel=disabled
  • Note: using this command, you are disabling the Windows auto-tuning feature.
  • Now retry to sign in to Messenger.
  • If it still doesn’t work, re-enable the auto-tuning feature by repeating the preceding steps, yet typing this line instead:
    netsh interface tcp set global autotuninglevel=normal
• If you are using Windows Vista and a router (e.g. made by Linksys, Netgear, D-Link) to connect to the Internet, visit your manufacturer’s website to check for updates to your router’s firmware.

If these steps do not resolve your problem with Windows Live Messenger error code 81000306, please refer to http://support.live.com/ to get further support.

Cannot Sign-in Messenger, Without Error Code

You cannot sign in to Messenger, but you do not see any specific error code? Your computer’s clock might go wrong.

Check if time and date are set correctly

• If you are using Windows Vista or Windows 7, click Start, and type Date and Time into the search box. Then press Enter.
• The Date and Time Properties dialog opens. Check if date and time are set correctly there. If not, change them and click OK afterwards.
• If you are using Windows XP, click Start, Run. In the textbox, type the following command and press Enter:
  control timedate.cpl
• The Date and Time Properties dialog opens. Check if date and time are set correctly there. If not, change them and click OK afterwards.

Empty the Messenger contacts cache

If you are using Windows Vista or Windows 7, try the following:

• Show hidden folders and files.
  • Click Start, Computer.
  • Open the Organize dropdown and choose Folder and search options.
  • In the appearing dialog Folder options, switch to the View tab.
  • Check the checkbox Show all folders and files, and click OK.
• Empty the Contacts cache.
  • Click Start, Computer.
  • Open the following folder:
    C:\Users\\Contacts\
  • Delete all files in this folder. Do NOT delete the folder itself, only its contents!
  • Now, open the following folder:
    C:\Users\\AppData\Local\Microsoft\Windows Live Contacts
  • Delete all subfolders and files inside this folder, including the hidden ones. Do NOT delete the folder Windows Live Contacts itself, only its contents!
  • Then close the open windows and retry to sign in to Messenger.

If you are using Windows XP, the following steps might work:

• Show hidden folders and files.
  • Click Start, My Computer.
  • Open the Tools menu, and choose Folder options…
  • In the appearing dialog Folder options, switch to the View tab.
  • Check the checkbox Show all folders and files, and click OK.
• Empty the Contacts cache.
  • Click Start, My Computer.
  • Open the following folder:
    C:\Documents and Settings\\Contacts\
  • Delete all files in this folder. Do NOT delete the folder itself, only its contents!
  • Now, open the following folder:
    C:\Documents and Settings\\Local Settings\Application Data \Microsoft\Windows Live Contacts
  • Delete all subfolders and files inside this folder, including the hidden ones. Do NOT delete the folder Windows Live Contacts itself, only its contents!
  • Then close the open windows and retry to sign in to Messenger.

If Messenger is not blocked by any firewall, the sign-in should now work. If these steps did not fix your sign-in issue, check your firewall settings or contact the Windows Live team at http://support.live.com/ .

Solving Messenger Sign-in Error Code 80048051

You receive error code 80048051 when you try to sign in to Messenger? Try these steps:

Disable compatibility mode for Visual themes

1. Click Start, (My) Computer.
2. Browse to the folder C:\Program Files\Windows Live\Messenger.
3. Right-click the file msnmsgr.exe, and choose Properties.
4. Switch to the Compatibility tab.
5. Uncheck the checkbox at “Disable visual themes”.
6. Click OK.
7. Retry to sign in to Messenger.

Disable Internet Explorer Offline mode

1. Open Internet Explorer (even if Firefox or a different browser is your default browser).
2. Click File, and uncheck the option “Offline mode”.
3. Close Internet Explorer.
4. Retry to sign in to Messenger.

These tips did not resolve your issue? Consider contacting the Windows Live Support.

Resolving Messenger Sign-in Error 80072ef3

Are you using Windows Live Messenger in a corporate intranet, and experiencing the error code 80072ef3 when trying to sign in? Changed port configurations in Messenger 2009 cause this error to happen, and you will have to bypass your corporate proxy for the Messenger servers.

When you delete or block a contact person, Messenger will try to synchronize your local contact list with the server, and this connection cannot be established properly on some organizational environments.

• Solution 1: Add Messenger servers to exception list
  1. Click Start, Control Panel, Internet options.
  2. Switch to the Zones tab.
  3. Mark the entry Trusted sites, and click the Sites… button.
  4. Add the following entry to the list of trusted sites:
     https://*.contacts.msn.com
  5. Click OK, and switch to the Connections tab.
  6. Click the LAN settings button. If the Advanced button is active, click it and add *.contacts.msn.com to the Exceptions list.
  7. Click OK to close the dialogs.
  8. Retry to sign in to Messenger.
• Solution 2: Choose a different place where to synchronize your contact list
  1. Take your notebook home and connect to your private Internet.
  2. Sign in to Windows Live Messenger.
  3. It will synchronize the contact lists.
  4. Now, Messenger will also sign in at your corporate intranet, as long as you do not change your contact people.
• Solution 3: Switch back to Messenger 2008
  • The last resort is to uninstall Messenger 2009 and start using Messenger 2008 (8.5) again.
    Update 15 September 2009: Since Messenger 2008 does not work anymore, you will have to contact the Messenger support (see below).

If you have a different strategy how to fix this error, please comment on this post. You might also want to contact the Windows Live support at http://support.live.com/.

Solve Messenger Error Code 8e5e0713

Here is now to solve error code 8e5e0713 when you try to sign in to Messenger. In short, you have to configure your firewall correctly. Let’s have a look at the single steps.

Check your firewall settings. Messenger should be white-listed there to work properly.

• If you are using Windows Firewall, try the following.
  • Windows XP:
    Click Start, Control Panel, Windows Firewall.
  • Windows Vista or Windows 7:
    Click Start, Control Panel, Security, Windows Firewall, Change settings.
• Switch to the Exceptions tab and check if there is a checked entry Windows Live Messenger. If there isn’t any, check the checkbox, adding Messenger as exception.
• Now click OK, and try to sign in to Messenger.
• If it still doesn’t work, you will have to re-install Messenger.
  • First uninstall Messenger. Being a Windows XP user, do this:
    • Click Start, Control Panel, Add and Remove Programs.
    • A list of installed applications appears.
    • Click Windows Live Essentials, and choose Change/Uninstall.
    • A wizard for uninstalling Messenger opens.
  • If you are using Windows Vista or Windows 7, uninstalling works like this:
    • Click Start, Control Panel, Programs, Uninstall program.
    • A list of installed applications appears.
    • Click Windows Live Essentials, and choose Change/Uninstall.
    • A wizard for uninstalling Messenger opens.
  • Now re-install Messenger. Visit http://download.live.com/messenger to get details.
  • After the setup, reboot your computer.

Don’t forget: if all these steps did not help you, talk to the Windows Live support at http://support.live.com/ and they will be glad to help you out.